It’s a fact. The espresso coffee machine has become a necessary and profitable piece of equipment for every foodservice establishment.

While many vendors can sell you a machine, espresso operators will tell you that after beverage quality, espresso machine service is their #1 concern. So where will the service and staff training come from after the sale?

Cimbali National Accounts, LLC (CNA) has risen to the challenge. As the United States National Account Distributor for La Cimbali espresso machines of Milan, Italy, we offer the world’s leading espresso equipment with the only centralized network of distributors and authorized service agents in the espresso equipment industry today. Our service and distribution network includes 25 LaCimbali Importers and Distributors and over 60 sub-distributors and service agents.

- The Cimbali Line includes a selection of machines, one of which is perfect for your operation. From one- to four-group traditional machines to the super-automatic machines that produces a latté or cappuccino at the push of a button, we have a full line of espresso machines suitable for your particular needs. La Cimbali has been manufacturing machines of unsurpassed quality since 1912.

- Toll-free Troubleshooting Hotline ... staffed 24 hours a day, 7 days a week, 365 days a year. Our customer care programs can save you money and time by troubleshooting problems and walking you or your staff through step-by-step solutions.

- Toll-free Service Line. Contact Cimbali trained and certified technicians who are available 24 hours a day, 7 days a week, 365 days a year. No matter how remote your location, you are guaranteed prompt and reliable service by authorized LaCimbali Technicians with no excessive charges for travel. Our technicians are trained specifically to maintain the LaCimbali product line and each of our distributors carry a full inventory of spare parts for LaCimbali machines.

- National Accounts always receive the most competitive pricing available in the industry, with the added benefit of buying a LaCimbali machine, the finest available in the world.

- Free Consulting. How do you seamlessly integrate espresso into your existing food-service program? What machine is best for you? CNA is the only call you will ever need to make for help implementing a new specialty coffee program or to guarantee the success of your existing program.

- Free Staff Training. An espresso machine is a significant investment and a valuable part of your business—you can't afford to have it go down. And what you really can't afford is damage through lack of proper use. CNA offers comprehensive training courses and barista certification for your staff.

In today’s competitive market, you deserve a higher level of commitment from your vendors. CNA wants to be your partner in business, not just your equipment vendor.

Call today (800) 528-8983 for more information about joining the growing family of national accounts that see CNA as their solution for developing and implementing high quality specialty coffee programs.

Bill Perrow, President, Cimbali National Accounts, LLC